Condo heat pump compressors are the most important component of the system. Due to the high costs of compressor repair & replacement, we advise our clients to replace the heat pump when the system fails to operate due to compressor malfunction.

Lack of in-suite maintenance in condominiums or building mechanical systems are number one the major cause for sudden heat pump failure in condos. Here are the 5 most common heat pump problems reported by our clients:

• No heat or air conditioning. Heat pump does not turn on.
• Heat pump shuts ON & OFF continuously.
• Thermostat malfunction. No call for heating or cooling or the thermostat screen is OFF.
• Sudden rattling noise. Heat pump emits constant loud noise in the condo.
• Insufficient heating & cooling. Not proper air flow in your suite. 

If you are experiencing any of these issues, contact us today!

What makes water source heat pumps unique from fan coil units is the reversibility to switch from heat or cool at any anytime during the winter and summer seasons. Heat pump technology uses a component called the reversing valve to trigger the compressor to provide both heating and air conditioning at any given moment.

Therefore, in the intermediate seasons like April and September, condo residents do not have to wait for management to switch from heating or cooling or vice versa because heat pumps can operate in both heating and air conditioning mode.

Yes, Home Trade Standards offers water source heat pump repair and maintenance in condos. We specialize in professional in-suite building HVAC services in Toronto the GTA. Some condominium managements have a fixed annual HVAC maintenance program with a building HVAC contractor. At HTS, we offer annual condo heating and air conditioning repair and maintenance services for individual condo owners. You can contact us directly to service your suite HVAC system.

Home Trade Standards goes through the following steps when it comes to annual heat pump maintenance appointments:

• Visual Inspection
• Run Basic Operation With The Thermostat
• Remove Panel & Replace The Filter (Clean return air panel as necessary)
• Shut Off The Main Power and Remove The Inner Panel
• Vacuum Air Coil Surface Inside.
• Clean & Inspect Fan and Motor Assembly for Dirt and Debris
• Inspect Chassis Water Hoses For Cracks and/or Leaks
• Inspect Drain Pan, Clean if Necessary
• Check Condensate Drain To Ensure It’s Not Clogged
• Replace the Inner Panel & Reinstall the Panel With a Clean Filter
• Restore Power
• Provide Deficiency Report To Condo Owner & Property Manager.

Our condo technicians are insured & certified to provide the following services:

• Condo Heat Pump Inspection & Report
• Water Source Heat Pump Repair Services
• Condo Heat Pump Annual Maintenance
• Condo Heat Pump Upgrades & Retrofit
• Condo Heat Pump Installation & Replacement
• Condo Heat Pump Parts & Warranty

If you require one or more of the services above, please contact us today!

Condo heat pump systems utilize R-22 or R-410 Refrigerants to provide heating and air conditioning through a refrigeration cycle. They are also known as water source heat pumps because they utilize water to extract or discharge the heat from or to the building water loop that is circulating in a closed-loop system from the building mechanical room to every floor and suite. The closed water loop system works as a medium to cool down the compressor during summertime. In winter, the water loop is responsible to prevent the heat pump compressor from freezing during the refrigeration cycle. High rise condos with in-suite heat pump heating and air conditioning units should always maintain the temperature of the water supply lines between 60 F to 90 F to ensure proper functionality. When the water temperature falls below this level, the unit automatically shuts off until the temperature is back to the standard range again.

What makes Water Source Heat Pumps unique from other types of condo heating and air conditioning units is the reversibility to switch from heat or cool at any anytime during the cycle of operation. In these types of HVAC systems, the reversing valve triggers the compressor to discharge the refrigerant to the water heat exchanger for cooling and the refrigerant to air heat exchanger for heating.

Notes: The water requirement temperature in the building closed-loop system must be 60 F to 90 F for proper water source heat pump operation. Buildings with heat pump HVAC systems use a central boiler and chiller to supply control water temperature through buildings a closed-loop system. This allows high rise buildings to save on energy in the intermediate seasons by creating an equilibrium between a resident who uses heating and the residents who use coolings in order to maintain the temperature requirement with the building water closed-loop system.

OMEGA & WHALEN heat pump systems are the most common water source heat pump systems in high rise condominium suites in Toronto & GTA area. Home Trade Standards offers complete heating & air conditioning repair, maintenance, and installation services for WHALEN & OMEGA heat pump systems in condo building. If you have an existing Whalen or OMEGA heat pump system, simply call us today to get a free quote for a replacement!

Most heat pump manufacturers offer a standard 1-year manufacturer parts & 5-year compressor warranty for all new  installations across Ontario. Depending on the manufacturer, this number may vary. At Home Trade Standards, we also offer a 1-year full labour warranty on all water source heat pump installations. Our work is insured and done by experienced technicians. To learn about our heat pump extended warranty program, contact us today to get more information!

Condo heat pump repair costs can range from $180 to $1200 Plus HST for basic electrical problems. If your heat pump chassis is currently diagnosed with a refrigerant leak or mechanical malfunction, your repair costs can start from $1000 up to $3500 plus tax. Click here to learn more about condo heat pump repair versus replacement costs.

Condo heat pump replacement costs can vary from one building to another. Every condo is unique and every unit has a particular engineering specification. Condo Heat Pump Installation can cost you between $3000 to $5500 plus applicable taxes in Toronto & GTA. 

Due to condominium bylaws and requirements, your condo HVAC specialist must first do an assessment on the existing system prior to the installation. Once the existing system specification is determined then we can provide possible replacement solutions. Unlike residential furnaces and air conditioners, you do not have multiple options and solutions when it comes to condo heating and cooling systems due to the condo HVAC requirement. Therefore, we only offer certified products, parts, and equipment when it comes to repairing or replacement projects. Click here to learn more about best heat pump systems in condos.

Although a thorough check is required before answering this question, one of the following reasons could be the indication of your heat pump is leaking refrigerant:

1. Insufficient heating or cooling or both
2. Frost & Ice Around Your Chassis Area
3. No Heating & Cooling Output

If your existing heat pump is recently due for replacement. Click here to read about What’s the best HVAC system in my condo?

If your building is older than 10 years old, please contact us directly to schedule an appointment for an onsite building assessment. We work closely with condo property managers and residents to deliver the most reliable condo HVAC services in Toronto & GTA.

We work directly with condo water source heat pump manufacturers to deliver the most cost-effective condo HVAC replacement solutions in Toronto & GTA. Our services are as follows:

• Building HVAC Engineering Analysis
• Project Feasibility
• Environmental Benefits
• Estimate & Cost Projection
• Condominium HVAC Financing
• Pump Maintenance Program & Warranty

Yes absolutely!

Your condo heat pump system may shut down or stop working due to central HVAC & plumbing issues with your building. Our technicians always check for this during emergency inspections to ensure this is not the case. If your heat pump fails due to a building issue, there may be other people in the building who experience the same problems. You will need a condo HVAC specialists to write a report to your property manager regarding this matter.